Nisai Learning founder and CEO Dhruv Patel has contributed a new article to the Commonwealth Enterprise and Investment Council, exploring how artificial intelligence can support student success without diminishing the role of teachers, relationships or human judgement.
‘Human-Centred AI for Learning: Supporting Student Success Across the Commonwealth’ examines the opportunities AI may create for learners, educators and economies, while considering the risks of introducing technology without sufficient attention to pedagogy, culture and local context.
Drawing on Nisai Learning’s extensive experience of supporting learners through online education, Dhruv argues that technology is most effective when it forms part of a wider learning environment incorporating high-quality teaching, pastoral support and strong relationships.
The article explores why “good AI” is not automatically good education. Although AI may help personalise learning, identify disengagement and provide support at scale, technical capability alone cannot address all the factors affecting a learner’s participation and progress.
Dhruv also considers the risk of a new digital divide. Access to technology will remain important, but learners may face an additional disadvantage if AI systems do not adequately understand their language, curriculum, culture or educational context.
Central to the article is the need to involve students, educators and communities in the design and evaluation of educational AI. Technology should increase learner agency, helping people to ask better questions, understand their progress and make informed decisions.
“The goal should not be greater dependence on technology, but greater human capability,” Dhruv says.
The article forms part of Nisai’s continuing contribution to discussions about inclusive education, digital learning and how innovation can extend opportunity while keeping learners’ needs at its centre.
Read the full article on the CWEIC website.
